Privacy Policy

Privacy Policy – AirportTransferTicket.com

Effective Date: January 29, 2026

Operating Companies

Primary Operator (Turkey):

EMK Seyahat Acentası Turizm Ltd. Şti.
Trade Registry Number: AVANOS-1725
MERSIS No: 0334125172300001
Tax Office: Avanos V.D. No: 334 125 17 23
Address: Orta Mah. Vatan (Camii-Kebir) Cad. Avanos Belediyesi No: 2 İç Kapı No: 114, Avanos / Nevşehir, Turkey

US Operations:

Xfergo LLC
Office Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
Employer Identification Number (EIN): 36-5141789

1. Introduction

AirportTransferTicket ("we", "our", "us") is operated by EMK Seyahat Acentası Turizm Ltd. Şti. (Turkey) and Xfergo LLC (USA) and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with EU GDPR (General Data Protection Regulation), Turkish KVKK (Personal Data Protection Law No. 6698), and applicable US data protection laws.

By using our website, booking our services, or utilizing airport transfer services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Identity Information: First name, last name, passport details (for transfer bookings and insurance requirements).

Contact Information: Phone number, email address, hotel details, pickup location, billing address.

Payment Information: Credit/debit card details, transaction records (securely processed through third-party providers such as Stripe, PayPal, or local banks).

Travel Information: Flight details (arrival/departure times, flight numbers), hotel accommodation details, destination addresses, special requests (child seats, wheelchair accessibility, luggage requirements).

Technical Data: IP address, browser type, cookies, and website usage data.

3. How We Use Your Information

Your personal information is used for the following purposes:

Processing airport transfer bookings and reservations
Coordinating pickup times and locations with hotels and airports
Providing customer support and responding to inquiries
Managing payments and invoicing (processed through both Turkish and US entities)
Sending booking confirmations, driver details, and itinerary information
Ensuring passenger safety and service quality
Improving our website and services
Complying with legal obligations (tax, accounting, transportation regulations, insurance requirements in Turkey and the USA)

4. Information Sharing

We may share your information only in the following circumstances:

With transfer service providers to complete your booking and ensure safe transportation
With hotels and accommodation providers to coordinate pickup services
With payment service providers (e.g., Stripe, PayPal, local banks) to process secure transactions
With insurance providers when required for transfer coverage
Between our Turkish and US entities for reservation processing, payment transactions, and customer service
With official authorities in Turkey or the USA as required by legal or transportation regulations

We do not sell or rent your personal data to third parties.

5. International Data Transfers

When you book through our website, your data may be processed by both our Turkish entity (EMK Seyahat Acentası Turizm Ltd. Şti.) and our US entity (Xfergo LLC). We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR and applicable data protection laws.

6. Data Retention

We retain personal information only as long as necessary:

Booking data: Retained for up to 5 years (for legal, accounting, and insurance compliance in Turkey and the USA)
Marketing consent data: Until consent is withdrawn
Website technical logs: Typically retained for up to 12 months

7. Data Security

We implement industry-standard security measures to protect your information, including encryption (SSL), secure payment gateways, and limited data access in our Turkish and US operations.

8. Your Rights (GDPR, KVKK & US Data Protection Laws)

As a data subject, you have the following rights:

Request access to your personal data
Request correction or deletion
Withdraw consent at any time
Object to the processing of your data
Request a copy of your stored personal data
File a complaint with supervisory authorities

For data requests, please contact us:

📧 Email: info@airporttransferticket.com

📞 Phone: +90 552 238 8870

9. Cookie Policy

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can disable cookies from your browser settings, but some site features may not function properly.

10. Contact Information

If you have any questions about this Privacy Policy or how we process your data, please contact us:

Turkey Office:

📍 Address: Orta Mah. Vatan (Camii-Kebir) Cad. Avanos Belediyesi No: 2 İç Kapı No: 114, Avanos / Nevşehir, Turkey
📧 Email: info@airporttransferticket.com
📞 Phone: +90 533 662 43 17

US Office: